Please note that the processing time to prepare and ship orders is in addition to the shipping time you select during the check out process.

Shipping Policies
We currently ship only to the United States. We do not offer international shipping.

All orders will have shipping charges added unless otherwise noted. Shipping charges are based on weight and size of package, and destination zip code. Shipping charges are non-refundable. “Flat-rate” and “free shipping” specials are only available within the United States. Flat-rate shipping charges to Alaska and Hawaii are greater than those of the continental US, and some items may have additional surcharges added based on size and weight.

Orders are typically shipped within 2 to 3 business days, excluding those placed on weekends or holidays, which are shipped on the next business day. This does not apply to custom or special orders, or Express Shipping.

Oversize or heavy packages may have surcharges added, regardless of whether “flat-rate”, “free shipping”, or “standard shipping” are chosen. You will be contacted for approval of additional shipping charges if surcharges apply to your order.

We ship orders to the shipping address the customer provides. is not responsible for packages that are shipped to incorrect addresses provided by the customer. Please confirm shipping addresses are correct. If a package is delivered to an incorrect address due to the customer providing it, it is the responsibility of the customer to follow up with the United States Postal Service, or appropriate carrier, to have the package redirected or returned to us. We do not issue refunds for lost packages due to incorrect delivery address, or refund shipping charges for improperly addressed orders. We do not reship for free.

Tracking numbers will be emailed on the day your package ships. Please check your Spam folder if you cannot find your tracking email.

We reuse packing materials and shipping boxes from deliveries we receive whenever possible. Please reuse or recycle these materials.

Shipping Methods
Our preferred carriers are UPS and the United States Postal Service. When “flat-rate shipping” or “free shipping” are chosen, orders are shipped using the ground shipping method we choose, usually UPS Ground or USPS Priority Mail, but occasionally First Class, Parcel Post, or FEDEX. Priority Mail and Parcel Post packages deliver within 5 to 10 days in the Continental United States, but can take up to two weeks. FEDEX and UPS can take 5 to 10 days for delivery.

Expedited shipping can be arranged on any order for additional fees. If you have a time-sensitive delivery, wish to have better control over your package, up-to-date tracking information, and delivery confirmation, consider using expedited shipping. Please note- “Flat-rate” or “free shipping” items are not expedited. PLEASE EMAIL us before placing your order if you need expedited shipping or include a note in your order. We sometimes ship orders immediately upon receiving them and your order may be in the mail as soon as it is placed. Our expedited shipping methods are UPS and USPS Express shipping. Expedited shipping usually arrives within one to two days.